Announcement
**SHOP UPDATE--PLEASE READ**:
• Every order is shipped with tracking included, regardless of carrier, so buyers can follow the progress of their shipment. For rushed delivery, shipping upgrades are available in the cart via UPS. Please do not hesitate to contact me with respect to shipping to your specific destination. Every effort will be made to accommodate wherever possible.
• Canada Post/USPS are used for orders to the USA, with a UPS shipping upgrade offered in the cart. International deliveries are shipped via International Tracked Packet. While offering no guarantee, generally upgraded parcels can arrive to US destinations within the 2 week estimate. International destinations are at minimum 4-6 weeks.
• It is important to me that you are satisfied with your purchase. Please do contact me within 3 days of delivery if you have any issue with your order for resolution, including a refund if so desired. Ship the item back in its original packaging within 7 days of receipt. Returns initiated 8 days after delivery will be provided on a case by case basis and subject to a 10% restocking fee. Buyer is responsible for return shipment fees.
• Please note returns can be subject to delays and will be processed immediately upon receipt of the returned item. Please ensure fit and sizing prior to placing your order to avoid unnecessary returns and disappointment. I am happy to answer all your questions to ensure your satisfaction prior to ordering, so please do not hesitate to get in touch. Please be patient and take care.
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Reviews
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Aislynn Sykes on Sep 13, 2023
4 out of 5 starsI love the bracelet, but my wrist is a little bigger, so I can’t get it on unless my husband helps me. If you have a smaller sized wrist, this is perfect.
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Jenjaye on Jun 28, 2022
5 out of 5 starsBeautiful earrings that arrived quickly. Hoping the recipient thinks they’re as lovely as I do!
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Rhianna on Jun 6, 2022
5 out of 5 starsIts just as pretty as the pic. Looks amazing, have had people complement me on them.
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Diane on Jan 7, 2022
5 out of 5 starsReally gorgeous necklace. The beads sparkle and received compliments immediately.
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Diana Zvonkovic on Dec 7, 2021
5 out of 5 starsThe necklace was exactly as pictured, the crystal beautiful and the extra touches to the delivery, the packaging , message truly expressed the love of the seller
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Jennifer on Nov 5, 2021
5 out of 5 starsI absolutely love these sparkly earrings! Thank you for the note and beautiful packaging!
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About MarshmallowHeartShop
Namaste fellow creative heart!
Shop members
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Smeeta
Owner, Designer
I have enjoyed making my own jewellery & malas for many years, training myself through constant practice & research. Making jewellery is a natural extension of my love of expressing myself through an artistically creative outlet.
Shop policies
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Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Crochet Bracelets
Please contact me prior to placing your order if you have a question about customizing a crochet bracelet. I will try to accommodate your request, in whatever way possible.
Gift wrapping and packaging
In an attempt to keep shipping costs down, items will be wrapped in bubble wrap for protection and placed in a gift bag, boxed and shipped in a bubble pack mailer. Malas will be shipped in their own natural fibre jewellery bag, bubble packed for protection and boxed. If you prefer something different please contact me prior to ordering.
Custom and personalised orders
There is no refund or exchange on custom or personalized orders, however, I would like you to be happy with your purchase. Please contact me within 7 days of receipt to discuss.
Leather Bracelets
Leather bracelets can be customized as to stone, leather colour, Om charm, or size. If you see a bracelet that you would like to have made slightly differently, please contact me prior to ordering and I will try to accommodate your request. Please bear in mind it will take slightly longer to process the order :D.
If you have an issue with breakage...
If you should have an issue with breakage within the first 60 days after receiving the item, please contact me immediately and I will fix the item at no charge. Pls send it back via tracked shipping and return shipping will be covered by me. After 60 days, there will be a small charge depending on the type of breakage and customer is responsible for shipping both ways.
International Returns
Some International postal carriers have differing policies on jewellery items mailed through the postal service and may not allow the mailing of jewellery. Please consult your local Postal Carrier's policies. Customs Form should be labelled "Merchandise/Fashion Accessory Return to Owner", as an example.
Should I buy jewellery made with lab created gemstones?
Lab-created gems are made using the same materials that are found in naturally occurring gems. They are identical in their chemical composition and created using heat and pressure like gems made in the earth, but lab-created gemstones are less expensive than natural ones and unlike their natural counterparts, they do not contain any flaws. Ruby, emerald, sapphire and diamond are most often replicated in labs to offer consumers beautiful gems at the fraction of the price. Also, lab created gems are considered to be ethically sourced.
Stretch Bracelet Sizing Details
Wrist size is not the same as bracelet length. Here are 2 ways to measure your wrist: Use a flexible measuring tape to measure where you'd like to wear your bracelet. If you do not have a flexible tape, use a strip of thin paper or string, mark it where it overlaps on your wrist, lay the strip/string flat and measure the length using a ruler.