MarshmallowHeartShop

Handmade Gemstone Malas & Jewelry in Silver & Gold Fill

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    **SHOP UPDATE--PLEASE READ**:
• Every order is shipped with tracking included, regardless of carrier, so buyers can follow the progress of their shipment. For rushed delivery, shipping upgrades are available in the cart via UPS. Please do not hesitate to contact me with respect to shipping to your specific destination. Every effort will be made to accommodate wherever possible.

• Canada Post/USPS are used for orders to the USA, with a UPS shipping upgrade offered in the cart. International deliveries are shipped via International Tracked Packet. While offering no guarantee, generally upgraded parcels can arrive to US destinations within the 2 week estimate. International destinations are at minimum 4-6 weeks.

• It is important to me that you are satisfied with your purchase. Please do contact me within 3 days of delivery if you have any issue with your order for resolution, including a refund if so desired. Ship the item back in its original packaging within 7 days of receipt. Returns initiated 8 days after delivery will be provided on a case by case basis and subject to a 10% restocking fee. Buyer is responsible for return shipment fees.

• Please note returns can be subject to delays and will be processed immediately upon receipt of the returned item. Please ensure fit and sizing prior to placing your order to avoid unnecessary returns and disappointment. I am happy to answer all your questions to ensure your satisfaction prior to ordering, so please do not hesitate to get in touch. Please be patient and take care.

Announcement

Last updated on Feb 3, 2024

**SHOP UPDATE--PLEASE READ**:
• Every order is shipped with tracking included, regardless of carrier, so buyers can follow the progress of their shipment. For rushed delivery, shipping upgrades are available in the cart via UPS. Please do not hesitate to contact me with respect to shipping to your specific destination. Every effort will be made to accommodate wherever possible.

• Canada Post/USPS are used for orders to the USA, with a UPS shipping upgrade offered in the cart. International deliveries are shipped via International Tracked Packet. While offering no guarantee, generally upgraded parcels can arrive to US destinations within the 2 week estimate. International destinations are at minimum 4-6 weeks.

• It is important to me that you are satisfied with your purchase. Please do contact me within 3 days of delivery if you have any issue with your order for resolution, including a refund if so desired. Ship the item back in its original packaging within 7 days of receipt. Returns initiated 8 days after delivery will be provided on a case by case basis and subject to a 10% restocking fee. Buyer is responsible for return shipment fees.

• Please note returns can be subject to delays and will be processed immediately upon receipt of the returned item. Please ensure fit and sizing prior to placing your order to avoid unnecessary returns and disappointment. I am happy to answer all your questions to ensure your satisfaction prior to ordering, so please do not hesitate to get in touch. Please be patient and take care.

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Smeeta

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Smeeta

Reviews

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4.5 out of 5 stars
(30)
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About MarshmallowHeartShop

Sales 116
On Etsy since 2017

Namaste fellow creative heart!

Shop members

  • Smeeta

    Owner, Designer

    I have enjoyed making my own jewellery & malas for many years, training myself through constant practice & research. Making jewellery is a natural extension of my love of expressing myself through an artistically creative outlet.

Shop policies

Last updated on Jan 22, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on May 11, 2022

Frequently asked questions

Crochet Bracelets

Please contact me prior to placing your order if you have a question about customizing a crochet bracelet. I will try to accommodate your request, in whatever way possible.

Gift wrapping and packaging

In an attempt to keep shipping costs down, items will be wrapped in bubble wrap for protection and placed in a gift bag, boxed and shipped in a bubble pack mailer. Malas will be shipped in their own natural fibre jewellery bag, bubble packed for protection and boxed. If you prefer something different please contact me prior to ordering.

Custom and personalised orders

There is no refund or exchange on custom or personalized orders, however, I would like you to be happy with your purchase. Please contact me within 7 days of receipt to discuss.

Leather Bracelets

Leather bracelets can be customized as to stone, leather colour, Om charm, or size. If you see a bracelet that you would like to have made slightly differently, please contact me prior to ordering and I will try to accommodate your request. Please bear in mind it will take slightly longer to process the order :D.

If you have an issue with breakage...

If you should have an issue with breakage within the first 60 days after receiving the item, please contact me immediately and I will fix the item at no charge. Pls send it back via tracked shipping and return shipping will be covered by me. After 60 days, there will be a small charge depending on the type of breakage and customer is responsible for shipping both ways.

International Returns

Some International postal carriers have differing policies on jewellery items mailed through the postal service and may not allow the mailing of jewellery. Please consult your local Postal Carrier's policies. Customs Form should be labelled "Merchandise/Fashion Accessory Return to Owner", as an example.

Should I buy jewellery made with lab created gemstones?

Lab-created gems are made using the same materials that are found in naturally occurring gems. They are identical in their chemical composition and created using heat and pressure like gems made in the earth, but lab-created gemstones are less expensive than natural ones and unlike their natural counterparts, they do not contain any flaws. Ruby, emerald, sapphire and diamond are most often replicated in labs to offer consumers beautiful gems at the fraction of the price. Also, lab created gems are considered to be ethically sourced.

Stretch Bracelet Sizing Details

Wrist size is not the same as bracelet length. Here are 2 ways to measure your wrist: Use a flexible measuring tape to measure where you'd like to wear your bracelet. If you do not have a flexible tape, use a strip of thin paper or string, mark it where it overlaps on your wrist, lay the strip/string flat and measure the length using a ruler.